We stand behind the quality of our products. If you’re not satisfied with your purchase, we’re here to help. Our return policy lasts for 30 days from the date of delivery.

Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging. A valid proof of purchase is required.

Returns will not be accepted for:

  • Items damaged due to misuse or improper installation
  • Opened software or downloadable products
  • Products marked as non-returnable or clearance
  • Gift cards and special orders

Partial Refunds

Partial refunds may be granted for items that are returned with visible signs of use, are missing components, or are returned after the 30-day window but approved at our discretion.

Refund Process

Once we receive and inspect your return, we’ll notify you by email. If approved, a refund will be issued to your original method of payment within 7 business days.

Delayed or Missing Refunds

If you haven’t received your refund after 7 business days, please check with your bank or card provider. If there’s still no update, contact us at info@wwatech.com.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at info@wwatech.com and send the item to 1 Morocco Rd, Somolu, Lagos 102216.

Gift Returns

If the item was marked as a gift at purchase and shipped directly to you, you’ll receive store credit for the return value. If it wasn’t marked as a gift, the refund will be sent to the original purchaser.

Shipping Your Return

To return your product, ship it to1 Morocco Rd, Somolu, Lagos 102216. You are responsible for paying return shipping costs. Shipping charges are non-refundable, and if applicable, the cost of return shipping may be deducted from your refund.

We recommend using a trackable shipping service or purchasing insurance for valuable items. We cannot guarantee receipt of your returned product.

Need Help?

If you have any questions about returns or refunds, contact us at info@wwatech.com.